Privacy Policy

Privacy Policy for Brazzo

Effective Date: 7th February 2026

Brazzo (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our food delivery app.

1. Information We Collect

We may collect the following information when you use Brazzo:

Personal Information

Name, email address, phone number, and delivery address.

Payment information (card details, UPI ID, etc.) for processing orders.

Non-Personal Information

Device information (model, OS, IP address).

App usage data, location data (if you allow), and analytics data.

2. How We Use Your Information

We use your information to:

Process and deliver your food orders.

Contact you regarding your orders or support requests.

Improve our app, services, and customer experience.

Send promotional messages or offers (you can opt out anytime).

Ensure security and prevent fraud or unauthorized activity.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Delivery partners to deliver your order.

Payment processors to handle your transactions.

Law enforcement if required by law or to protect our rights.

Third-party analytics services (Google Analytics, Firebase) in anonymized form.

4. Data Retention

We retain your personal data only as long as necessary to:

Complete your orders.

Comply with legal obligations.

Resolve disputes or enforce agreements.

5. Your Rights

You can:

Access, update, or delete your personal data.

Opt out of marketing communications.

Disable location tracking (some app features may be limited).

To exercise your rights, contact us at: support@brazzo.store

6. Security

We use industry-standard measures to protect your data. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy

We may update this policy from time to time. The latest version will be posted in the app. Continued use of Brazzo after changes means you accept the new policy.

9. Account Deletion

Users can request that their account and associated personal data be deleted by contacting us at: kamalbhagelsingh@gmail.com
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We will process deletion requests within 90 days. Personal data necessary to comply with legal obligations may be retained as required by law.

10. Contact Us

If you have any questions or concerns about your privacy, contact us at:

Email: kamalbhagelsingh@gmail.com